Shipping policy
At CityVibe Apparel, we aim to deliver your order efficiently and securely.
1. Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
During peak seasons, processing times may extend slightly.
2. Shipping Time Estimates
Estimated delivery times:
- Canada: 5–12 business days
- United States: 7–15 business days
- International: 10–20 business days
Delivery times are estimates and not guarantees.
3. Shipping Fees
Shipping fees are calculated at checkout based on location and order weight.
Free shipping promotions may apply for qualifying orders.
4. Tracking Information
Once shipped, you will receive a confirmation email with tracking details.
Please allow 24–48 hours for tracking updates.
5. Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees required by their country.
6. Delays
CityVibe Apparel is not responsible for delays caused by:
- Customs processing
- Carrier disruptions
- Weather conditions
- Incorrect shipping information
7. Incorrect Address
Customers are responsible for providing accurate shipping details.
Orders returned due to incorrect address may require additional shipping fees.